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Noticeboard

Prescriptions

PLEASE NOTE; We require 48 hours notice for all repeat prescriptions. Chemists are now charging a fee for emergency supplies of medications.

Emergencies
Emergencies during surgery hours telephone 8772 2621. Between 8.30 and 6.00 pm, urgent requests will be given prompt attention by the receptionist and the doctor will be informed.

Urgent Appointments
If you have an urgent problem, although you will be able to see a doctor the same day, it will be the first doctor available and may not be your usual doctor.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery.

ZERO TOLERANCE 

The practice considers aggressive behaviour to be any personal, abusive or threatening comment, bad language, physical contact or aggressive gesture.  In keeping with the rest of the National Health Service we operate a ‘zero tolerance policy’ with respect to the protection of all staff and other members of the public. 

This means that no abuse of doctors, staff or other patients is acceptable whether verbal or physical and any patient behaving in this manner will be removed from the practice list with immediate effect.  In some cases the police will be informed. 

 

 
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