**March 2020 - Due to the current coronavirus situation we are unable to offer urgent access surgeries or routine appointments, telephone triage is in place instead **

DUNGANNON (main surgery)

Telephone 8772 2621

Reception staff are available by telephone Monday – Friday 8.30 am – 6.00 pm and for face to face contact Monday – Friday 8.30 am – 5.30 pm.

The Treatment Room is by appointment only Monday - Friday from 9.00 am to 12.30 pm and 2.00 pm to 5.30 pm. HOWEVER, THERE IS NO TREATMENT ROOM NURSE ON A WEDNESDAY MORNING.

Doctors Consulting Times:

Urgent Access Surgery is for urgent, acute matters only eg chest infection, lump.

You will be asked to provide details at reception for triage purposes. You may then be advised to attend another service (Minor Injuries Unit, local pharmacist etc).

For more complex, chronic or ongoing problems please book an appointment for a more detailed assessment.

If you feel your medical problem is urgent and cannot wait until the next available appointment slot, emergency appointments can be arranged by speaking to a Doctor.

All consulting arrangements may vary when doctors are not available.

POMEROY (Branch surgery)

Telephone 8775 8531

Reception/Nursing staff are available by telephone and for face-to-face contact:

• Mon/Tue/Thu/Fri 9.30 – 1.00 pm and 1.30 – 3.00 pm

Consulting Times:

• Mon 9.30 –11.00 am By Appointment (Dr. Cormac McKay)
• Tues 9.30 –11.00 am Urgent Access
• Thurs 9.30 - 11.00 am By Appointment (Dr Fionnuala Vernon)
• Fri 9.30 - 11.00 am Urgent Access

All consulting arrangements may vary when doctors are not available. In special circumstances consultations outside these hours can be arranged with a doctor.

Urgent Access Surgery is for urgent, acute matters only eg chest infection, lump.

You will be asked to provide details at reception for triage purposes. You may then be advised to attend another service (Minor Injuries Unit, local pharmacist etc).

For more complex, chronic or on going problems please book an appointment for a more detailed assessment.

When We Are Closed

Emergencies

Emergencies during surgery hours telephone 8772 2621. Between 8.30 and 6.00 pm, urgent requests will be given prompt attention by the receptionist and the doctor will be informed. It will be necessary for the receptionist to ask some details regarding the condition of the patient so that the doctor can assess the urgency of the call.

When the surgery is closed – telephone 8772 2621 and a recorded message will tell you how to contact the Out of Hours Service. The Out of Hours Service is based at South Tyrone Hospital. If you require emergency treatment out of hours you will be asked to attend the Centre at South Tyrone Hospital, if at all possible.

Please remember that this service covers a wide area and many practices and should be reserved for genuine emergencies only.

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.