Noticeboard

**If you require medical advice please call 028 8772 2621 between 8.30 am -1 pm for triage. Only urgent calls will be dealt with after this time. If your call is not urgent please call back the next working day between 8.30 am-1 pm.**

Free Smoking Cessation Service - 07769256756

Prescriptions

PLEASE NOTE; We require 48 hours notice for all repeat prescriptions.

Emergencies
Emergencies during surgery hours telephone 8772 2621. Between 8.30 and 6.00 pm, urgent requests will be given prompt attention by the receptionist and the doctor will be informed.

Urgent Appointments
If you have an urgent problem, although you will be able to see a doctor the same day, it will be the first doctor available and may not be your usual doctor.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery.

CONFIDENTIALITY 

blue_folder_lockYour medical records are held in the strictest confidence.  Information is not passed on without your consent, unless it is within the confines of the National Health Service, by legal requirement or it is in the public interest. The practice is computerised and registered under the Data Protection Act 1998.  It is a practice and legal requirement that all staff maintain confidentiality of patients’ records. 

FREEDOM OF INFORMATION – PUBLICATION SCHEME 

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme.  A publication scheme is a guide to the ‘classes of information’ the practice intends to routinely make available.  A copy of this scheme is available upon request.

 

 
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