Flu Vaccine Clinics – appointment letters are in the post!

All patients over the age of 11 must wear a face covering when attending the surgery.

**If you require medical advice/ an appointment please call 028 8772 2621 between 8.30 am -1 pm. Only urgent calls will be dealt with after this time. If your call is not urgent please call back the next working day between 8.30 am-1 pm.**

Free Smoking Cessation Service - 07769256756


PLEASE NOTE; We require 48 hours notice for all repeat prescriptions.

Emergencies during surgery hours telephone 8772 2621. Between 8.30 and 6.00 pm, urgent requests will be given prompt attention by the receptionist and the doctor will be informed.

Urgent Appointments
If you have an urgent problem, although you will be able to see a doctor the same day, it will be the first doctor available and may not be your usual doctor.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery.


green_notebooksWe endeavour to give you the best service possible at all times, however, there may be occasions when things do not go as smoothly as we would like.  If you think this has happened to you, please come and talk to us, or the Practice Manager, so we can help sort out the problem and prevent recurrence. 

We operate an in-house complaints procedure to deal with any complaints about the service you have received and a leaflet explaining this procedure is available from reception. 


Our aim is to provide the best possible care within the resources available to us and to deal with any problem as quickly and efficiently as possible.  We welcome any comments and suggestions you may have on the services provided.  Please speak or write to any member of staff if you wish to express a comment. 

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