Due To The Covid 19 Pandemic, The Health Service Is Experiencing Unprecedented Pressure.


Please Be Reassured We Will Contact You Directly When We Have A Covid Vaccine For You.


Due To Our Staff Caring For Sick Patients, Working In Covid Centres, OOHs And Vaccination Clinics We Would Kindly Ask For Your Patience And Understanding At This Difficult Time. We Will Only Be Able To Deal With Urgent Medical Problems.

If You Have An Urgent Problem And Need To Speak To A Healthcare Professional Or Require An Urgent Nursing Treatment Appointment Please Call 028 8772 9621


You Must Be Prepared To Give Detailed, Clear And Accurate Information To The Reception Staff.


If You Require A Repeat Prescription Please Avail Of Our Online Service.


Please Do Not Attend The Building Without Telephoning First.


Reception Staff Are Available On The Telephone For Urgent Matters From 8.30 Am – 6 Pm Monday To Friday, In Case Of Emergency Outside These Times Please Contact The Out Of Hours Doctor On 028 3839 9201


Thank You.




green_notebooksWe endeavour to give you the best service possible at all times, however, there may be occasions when things do not go as smoothly as we would like.  If you think this has happened to you, please come and talk to us, or the Practice Manager, so we can help sort out the problem and prevent recurrence. 

We operate an in-house complaints procedure to deal with any complaints about the service you have received and a leaflet explaining this procedure is available from reception. 


Our aim is to provide the best possible care within the resources available to us and to deal with any problem as quickly and efficiently as possible.  We welcome any comments and suggestions you may have on the services provided.  Please speak or write to any member of staff if you wish to express a comment. 

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