**If you require medical advice please call 028 8772 2621 between 8.30 am -1 pm for triage. Only urgent calls will be dealt with after this time. If your call is not urgent please call back the next working day between 8.30 am-1 pm.**

Free Smoking Cessation Service - 07769256756


PLEASE NOTE; We require 48 hours notice for all repeat prescriptions.

Emergencies during surgery hours telephone 8772 2621. Between 8.30 and 6.00 pm, urgent requests will be given prompt attention by the receptionist and the doctor will be informed.

Urgent Appointments
If you have an urgent problem, although you will be able to see a doctor the same day, it will be the first doctor available and may not be your usual doctor.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery.


Prescriptions may be issued for regular medication, which your doctor has authorised as a repeat item. Requests can be made in person at the reception desk, in writing, by post enclosing a stamped addressed envelope, by telephone or fax or by leaving the computer generated list on the right hand side of the prescription.

Repeat prescriptions will be processed and ready for collection within 48 hours . Please ensure you order your repeat prescription in advance of running out of your medication to ensure treatment is continuous.

Requests for non-repeat prescriptions will be passed to the nurse/doctor for attention. All patients on repeat medication will have their need for the medication reviewed annually. Some patients will be required to attend the Nurse or doctor.

Collection of Prescriptions
Prescriptions may be collected at surgery reception. The local pharmacies collect prescriptions directly from the surgery and patients will be asked at the time of ordering their prescriptions if they wish to use this service.

Prescriptions will be posted directly to patients on provision of a stamped addressed envelope.

Prescriptions will not normally be handed out to children.

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